FAQ’s About Our Rentals

Q: Do you advertise your rentals on other websites? (Zillow, Trulia, Craigslist, Hotpads, etc.)
A; Yes, we can advertise our rentals on those websites. WE DO NOT ADVERTISE ON CRAIGSLIST. Please note, the only website you should use with the most accurate and up to date rentals is: http://wpmgc.com

Q: Do I have to fill out an application to see your rentals?
A: Yes, you will need to complete an application before you can make an appointment with the property manager responsible for the property you are interested in.

Q: Do you allow pets?
A: Our pet policy is 25 lbs maximum fully grown if the owner allows pets.

Q: Do you run credit checks? What do they include?
A: Yes, we run checks on credit, criminal background, employment verification, and previous evictions/rental history.

Q: What is the fee for submitting an application?
A: If you apply on-line you are able to pay with a credit/debit card for your convenience. In person, we only accept money orders. Reports typically are completed in 2-3 business days, as long as information is able to be verified. $31 per person 18 years and older. Each occupant over the age of 18 must complete an application.

Q: How many applications do I need?
A: If you are married, you and your spouse will need to complete two applications, otherwise every individual who wishes to be on the lease will need to fill out an application.  Each occupant over the age of 18 must complete an application.

Q: What if I need a co-signer?
A: Your co-signer will also need to fill out an application.

Q: When is rent due?
A: Rent is due on the first (1st) of every month and late by the fifth (5th). After that time late fees will be applied and you will be responsible for paying these.

Q: What payments do you accept for rent and deposit payments?
A: You are able to make your payments online through our Tenant Portal for your convenience. You may also make them in person at our office, we only accept money orders and personal checks. Banks charge a fee for bad checks. Bad checks will be turned over to the prosecuting attorney for prosecution.  We DO NOT under any circumstance accept cash.

Q: Do I have to pay the whole deposit upon move in?
A: Yes. Rent and the entire deposit amount are due in order to receive keys to your new home.

Q: Do I need renters insurance?
A: No, it’s not required, but we do highly recommend getting coverage. In case of fire, flood, accident, theft or your belongings will not be covered under the owners insurance. Renters insurance typically costs $10-$30 per month.

Q:  Do you accept Section Eight (8)?
A: We do, as long as the prospective property passes inspection and all the proper paperwork is turned in.

Q: Are utilities covered?
A: Each property is individually owned and each owner sets the criteria for their rental property.

Q: Who do I contact if I have a maintenance problem?
A: We require written notice of maintenance requests, please come to the office or email your property manager.

Q: What are the steps to moving out?
A:
1) Tenant fills out a notice to vacate in writing.
2) Notice must be given 20 days prior to the end of the rental period.
3) If notice is given late the tenant is obligated to pay next month’s rent.

Q: Do you accept comprehensive reusable tenant screening reports?
A: We will not accept any Comprehensive Reusable Tenant Screening report from any source. Our screening process may include, but is not limited to, verification of income, criminal background check, credit check and historical rental references. Sources of information that may be used include: Phone calls to current and previous employers and landlords, and/or a Tenant Screening Report provided by AppFolio, Located at 50 Castillian DR, Goleta, CA 93117